The Tiffin Man

April 11, 2007 | 13 Comments

dabbaonroad.jpg Pic: from Mydabbawala.com.

When I lived and worked in Mumbai (Bombay), every afternoon at 12.30 sharp, my tiffin would arrive through a dabbawala (tiffin man). He was one of the 5000 men who deliver home-cooked food to 200,000 Mumbaiites at their workplaces.

Mumbai is perhaps the only city in the world, where someone brings you lunch at work from your own home.

Read the rest of our article at The Daily Tiffin.

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13 Comments

  1. Asha says:

    That is so convenient!!You don’t need to cook in the mornings and eat the cold lunch!:))

  2. Vee says:

    Bee, there are some in the US (New York, San francisco) where some desi’s have started this. I can hunt around for the link if interested. None in my area, though :(

    yeah, the link is in the article. – b.

  3. Manisha says:

    It’s annadaata.com – for some reason I remember them as having used pictures from food blogs and forums without permission a couple of years ago.

  4. musical says:

    Thats a great tribute to the humble dabbawallas.

    Dabbawallas do operate in other Indian cities also, though its hardly anything in comparison to the scale at which the dabba system operates in Mumbai.

    Great article, Bee n’ Jai.

  5. Vee says:

    Oops!

    That should teach me to read the complete article before commenting. :)

  6. Manisha says:

    And it should teach me not to comment on Vee’s comments. :lol:

  7. Ranjani says:

    i’m homesick now:(..i want to see bombay..

  8. Cynthia says:

    I’ve read and seen features on TV about this. What a nutritional convenience it must be. It also seems like a lot of hard work for the Dabbawalas having to manoeuvre through such a large bustling city. Do they get paid well?

    not really. they get around 2500 rupees a month, which is subsistence level. but they are their own masters. they don’t report to anyone. – b.

  9. Latha says:

    That’s a lovely article Bee! Those are some interesting facts really! And the timing and perfection with with this whole network operates is amazing.. I dont think anyone in corporate america can duplicate this :-)
    I’m Proud of your work here!

  10. Cynthia says:

    Bee, so would it be impolite to tip them when they deliver your food?

    you can tip them only if you see them lol. they drop the tiffin at the front desk and disappear into thin air. that said, tipping is never impolite in india. – b.

  11. Mythili says:

    Whoa!
    This is the world famous lunch-box distribution system with a six sigma quality. Almost all management institutions have this case study in their curriculum. Good one, Bee.

  12. Sreelu says:

    Dabbawala are a management case study, They are being studied for efficiency and also I hear the error rate is close to 0%.now talk about people with no majors in business/technology achieving this just by common sense

    kudos to dabbawala’s !!!

    Sreelu

  13. Irene Quadros says:

    A portal on Tiffin services in India is http://www.indiatiffins.com. Over 200 Tiffin suppliers located in all major cities are featured. Each supplier has an individual page on which the menu, delivery areas, price per Tiffin etc are stated along with the supplier’s mobile number as well as email address.



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